Everything you need once you're in.
The help center, the FAQ, the glossary and the technical documentation — and a person at the end of it if none of those settle it.
Help center
Short answers to the six things people ask first: hold points, why a check will not close, the closeout package, who sees what, the tour, the trial.
FAQ
Forty-odd questions grouped the way a buyer works through them — getting started, the record, closeout, pricing, people, the assistants, data, leaving. Where something is not built yet, the answer says so.
Glossary
The words the trade uses and the words Veristep uses, each defined the way we mean it — hold point, case, step, commissioning level, NCR, punch list, handover.
Technical documentation
For the engineer on the buyer's side: how the record is kept, how firms are kept apart, how the audit trail is sealed, how the assistants are fenced, how it is deployed and tested — with where to verify each.
Security & data
What is proven, built, optional and not yet — the readiness register, the subprocessors, and what leaves with you if you go.
Talk to a person
A short conversation with the people who built it. Questionnaires, contract questions, a walkthrough, or a problem — this is the door.
Found a security issue? Report it privately to the contact in security.txt. Every report is investigated.