The words, defined the way we mean them.

A

Acceptance (independent)veristep

A close rule on some case kinds: a person who did not perform the work must accept it before the case can close. Enforced by the database, not the screen.See: Case (check), Hold point

Active projectveristep

A project that has at least one open check (case) in a calendar month. It is billed $495 for that month; a project with nothing open costs nothing. On hold is free; closed is archived free.See: Case (check), Platform fee

Agent (AI employee)veristep

One of ten AI workers, each a person in the data model with a first name and a job title. Agents draft and chase; anything high-risk waits for a named human to approve. They hold no credentials and claim none.See: Approval gate, Assisted

Append-onlyveristep

A table whose rows can be added but never updated or deleted, enforced by triggers with no override. The events, sign-in and security tables are append-only; corrections are new rows.See: Audit spine, Hash chain

Approval gateveristep

The queue where an agent's high-risk action waits as a proposal until a person approves, refuses or edits it. Only then does the action run. The runtime will not switch this off.See: Agent (AI employee)

Assetindustry

A machine, piece of equipment or installation with its own identity — a chiller, a UPS, a transfer switch. In Veristep every asset has a QR code, a lifecycle phase, a commissioning level and one record from delivery to retirement.See: Lifecycle phase, Commissioning level

Assistedveristep

The tag on anything an agent drafted, naming the agent and the person who decided. It is there so nobody mistakes a draft for a decision, or a machine for a person.

Audit spineveristep

The events table: one append-only stream per organization recording every action, human or agent, sealed by the hash chain. Everything else in the product is a view onto it or hangs off it.See: Append-only, Hash chain

C

Case (check)veristep

A unit of work opened against an asset from a template — receiving, installation, testing, commissioning, maintenance, removal or custom — made of steps. A case cannot close while a required step is unsatisfied.See: Step, Template

Chain of custodyindustry

The documented, unbroken record of who had a thing, what was done to it and when, such that any link can be checked. Veristep applies the term to physical assets: every phase change, test and sign-off is an attributed, dated, tamper-evident entry.

Closeoutindustry

The end-of-project phase where the deliverables — the turnover package, the outstanding items, the acceptance — are finished and handed to the owner. In Veristep there is no assembly phase, because the package builds as the work happens.See: Turnover package

COBieindustry

Construction-Operations Building information exchange: a standard spreadsheet shape for handing asset data (components, spaces, types, warranties, maintenance) to an owner's maintenance system. Veristep exports a COBie-flavoured flat sheet, not the full multi-tab workbook.

Commissioning (Cx)industry

The process of verifying that systems and equipment are installed, started, tested and perform as the design intended, with the evidence to prove it. Distinct from installing or testing: the commissioning agent witnesses and documents.

Commissioning agent (CxA)industry

The party — often a QA firm — engaged to plan and witness commissioning and to produce the record. They observe, document, report and consult; they do not install or perform the tests.

Commissioning levelindustry

The L0–L5 progression a data-center or industrial asset passes through: factory witness, delivery and installation checks, start-up, functional performance testing, integrated systems testing. In Veristep each level is gated by evidence and earns a physical colour tag.

Correctionveristep

The only way to fix a wrong entry: a new, attributed, logged entry on an open case that references what it corrects. Closed evidence is never edited.See: Append-only

D

Deficiencyindustry

Something found wrong on inspection. In Veristep a deficiency has a severity (critical, major, minor), a responsible party, a due date and a days-open clock, and cannot close without a fix photograph and a named verifier.See: Punch list, NCR (non-conformance report)

Document registerveristep

The list of every document each asset owes — from its equipment type — with each in one state: required, requested, received, reviewed, approved, rejected. The closeout package's completeness is this register.See: Equipment type, Turnover package

E

Equipment typeveristep

The kind of machine (UPS, CRAH, generator…) with the document requirements and default templates that every asset of that type inherits. Platform defaults plus your own.See: Document register, Template

Evidenceveristep

The typed thing a step demands: a photograph, a measurement inside a range, a checklist pass, a seal number, a signature certificate, or an uploaded document. Stored on the step, frozen when the case closes.See: Step, Hold point

G

Geofence / location proofveristep

A per-site boundary. Where a project turns it on, a clock-in or a piece of evidence carries the device's coordinates and the server computes the distance — the device never asserts it was there.

H

Handoververistep

The firm offers a finished site inside the platform; the owner accepts under named terms; the site's record — assets, cases, evidence, warranties, maintenance — moves to the owner's own tenant, and the firm keeps its sealed history. The owner then pays for it like any customer.

Hash chainveristep

Each event's row_hash is the SHA-256 of the previous event's hash together with its own sequence, time, organization, type, entity and payload. Change or remove one row and every later hash fails to verify. Checkable inside the platform and from the export.See: Audit spine, Append-only

Hold pointindustry

A point in the work where it stops until something is proven — a witness, a test, an inspection. In Veristep a hold point is a required step with a typed evidence demand, set on the template once.See: Step, Evidence

L

Lifecycle phaseveristep

Where an asset is in its life: ordered, received, stored, installed, tested, commissioned, operational, maintained, warranty expiring, removed, transferred, retired. Each change is an event; some changes are gated by a closed case.

N

NCR (non-conformance report)industry

A formal record that work or material does not meet the specification, with a root cause and a corrective action. In Veristep an NCR cannot close without a documented corrective action and a named person.See: Deficiency

O

O&Mindustry

Operations and maintenance documentation — the manuals, schedules and parts lists the owner's team needs after turnover. Stored and indexed as files on the asset's record.

Ownerindustry

The party the building is for and who pays for verification they cannot personally witness. In Veristep the owner is a tenant like the firm — a portal during construction, the steward of the record after handover.See: Handover, Portal

P

Platform feeveristep

$495 a month per organization ($4,950 a year, two months free): unlimited people, every module, closed projects archived and readable. Projects are billed on top, only in months they are active.See: Active project

Portalveristep

What an outside party sees: an owner, subcontractor or vendor signs in and gets only the projects and records their role allows — the package, the deficiencies, the documents they owe — enforced by the database.

Pre-functional / functional / integratedindustry

The three test stages of commissioning: pre-functional checks that equipment is installed and ready; functional performance tests that it works as specified; integrated systems tests that everything works together, including failure modes.

Punch listindustry

The list of items still wrong at the end of a walk. In Veristep punch items are deficiencies, with the same severity, clock and closure-with-proof rules, on the asset's record rather than a separate list.See: Deficiency

Q

QA / QCindustry

Quality assurance is the system that makes quality likely — the plan, the hold points, the records. Quality control is the checking itself. A QA firm builds and runs the first and witnesses the second.

R

Read-only windowveristep

The ninety days after a paid plan ends (or a trial expires) in which the workspace can be read but not written. A cancelled customer can export everything during it; an expired trial can upgrade and carry on in place. After two notices the tenant is closed.

RFIindustry

Request for information — a formal question to the designer or owner when the drawings or specification are unclear, with a dated answer.

RLS (row-level security)veristep

The PostgreSQL feature that attaches a visibility rule to every row of a table. Veristep's tenant boundary is RLS on every table, so the application cannot read around it and neither can a stolen token.

S

Sandbox / tourveristep

The public tour is a read-only walk through a real demo project, no account needed. The sandbox is the same demo tenant, reset when you leave. Neither is the trial: the trial is your own tenant and is never reset.

Stepveristep

One line of a case: what must be proven (its type), whether it is required, who satisfied it and with what. Steps satisfy in order; a pre-satisfied step cannot be inserted; steps of a closed case are frozen.See: Case (check), Evidence

Submittalindustry

The contractor's formal submission — product data, shop drawings, samples — for review and approval before material is bought or installed. In Veristep a submittal has an approval state on the asset's document register.

T

Templateveristep

A named, ordered list of steps for one kind of work, written once in your own procedures' language. Every case opened from it inherits its steps. Platform templates plus your own.See: Case (check), Hold point

Tenantveristep

One organization's private workspace: its people, projects and records, isolated by RLS. A firm is a tenant; an owner who takes a site over is a tenant; a trial is a real tenant from its first minute.

Turnover packageindustry

The organised proof handed to the owner at closeout: per asset, the submittal, receiving, installation, test records, deficiencies and closures, warranty and O&M; per project, the register, levels reached, outstanding items and the acceptance. In Veristep it is the live register itself.See: Closeout, Document register

W

Warranty windowveristep

The countdown from a warranty's start date, with notices at 90, 60 and 30 days before it ends. Starts at turnover and follows the asset to the owner.

Missing a word? Tell us and it goes in. The mechanism behind the Veristep terms is on the technical pages.