A hold point is a step that cannot be passed on somebody's word. It names what has to be captured — a photograph, a reading that falls inside a stated range, a signature, an uploaded record — and the check it belongs to stays open until that evidence is attached.
You set them once, on a template, in the language your own procedures already use. Every machine of that type inherits them, so the twentieth unit is checked the same way as the first, by whoever happens to be on site that day.
The point is not that people are dishonest. It is that a box is easy to tick at the end of a long day, and a torque reading is not.
A worked example: a UPS goes through anchor-torque verification. The hold point names measurement_in_range, with the manufacturer's minimum and maximum already filled in from the template. A technician on site enters the reading; if it falls inside the range, the step satisfies itself and the check moves on. If it falls outside, the step stays open — not because a person judged the number wrong, but because the number itself didn't clear the bar. Nobody has to remember to flag it, and nobody can talk it back open by re-typing a better-looking figure.
A piece of equipment your firm has never inspected before — a new type on this job — gets no hold points for free. Somebody authors the template once, in your own procedures' language, naming what has to be captured and the range it has to fall in. After that, every unit of that type inherits it automatically, so the choice to hold the line is made a single time, not unit by unit, and the twentieth machine is checked exactly as strictly as the first.
